Privacy Policy
Last updated: October 7, 2026
This policy explains how Venus Health AI ("we", "us") handles information through the Veenus Member mobile app and our websites at veenus.health. The service is in private beta.
Information we collect
- Account information: your name and email address, used to sign you in.
- Health information you choose to share: if you turn on Apple Health sync, the app reads daily totals for the last 14 days of sleep, heart rate variability, resting heart rate, and steps. The app only reads this data. It does not write to Apple Health.
- Care program information: labs, imaging, and visit information that your clinic adds to your record.
- Consent records: when you granted or revoked data-sharing permissions.
- Basic technical information: app version and device model, sent with a sync so we can troubleshoot.
The app does not include advertising or third-party analytics trackers.
How we use information
- To show your longevity dashboard, scores, trends, and care timeline.
- To let your physician and care team review your progress.
- To answer your questions in Ask VENUS using your own records.
- To operate, secure, and troubleshoot the service.
Apple HealthKit
Data obtained from Apple HealthKit is used only to provide health and fitness features to you and your care team. We do not sell it, use it for advertising or marketing, or share it with data brokers. You can stop sharing at any time in the app or in iOS Settings → Health → Data Access & Devices.
Sharing
We do not sell personal information. We share information only:
- With your physician and care program, as part of the service.
- With service providers that host and run the service for us, such as Amazon Web Services. They act under contract and only on our instructions.
- When required by law.
Security
Data is encrypted in transit and at rest and hosted on Amazon Web Services in the United States. Access is limited to authorized personnel. During the private beta, we do not yet process real patient data in our hosted environments. Business Associate Agreements with healthcare partners will be in place before we do.
Retention and deletion
We keep information while your account is active. You can ask us to delete your account and associated data by emailing hello@veenus.health. We will confirm when the deletion is complete, except for records we must keep by law.
Your choices
- Turn Apple Health sync on or off at any time.
- Request a copy of your data, a correction, or deletion.
Children
The service is not intended for people under 18.
Changes
We will post updates on this page and change the "Last updated" date.
Contact
Venus Health AI · Cary, North Carolina
hello@veenus.health