Support

Need help with the Veenus Member app? Email hello@veenus.health. Include your device model and iOS version. We usually reply within one business day.

Common questions

How do I get access?
Veenus Member is in private beta through participating care programs. Your clinic sends your invitation and login. To join, email hello@veenus.health.

How do I connect Apple Health?
Open the Body tab, turn on the consent switch, and tap Connect & Sync Apple Health. Then allow sleep, heart rate variability, resting heart rate, and steps.

How do I stop sharing health data?
In iOS go to Settings → Health → Data Access & Devices → Veenus and turn off the categories. You can also email us to revoke consent on your account.

Is Android supported?
Not yet. Android with Health Connect is planned.

How do I delete my account?
Email hello@veenus.health from the address on your account. See our privacy policy.

Found a security issue?
Please report it to security@veenus.health.